Research Rumble #6: Evangelizing Research
Whose job is it to share the benefits and insights of a UXR team?
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- Jan 12
- 4 min
A Framework for UX Audits
Jess's approach to UX audits, and how they're different from heuristic analysis.
- Dec 15, 2023
- 1 min
Research Rumble #4: AI in UX
We explore AI as a tool in user research tasks - helpful or harmful?
- Nov 16, 2023
- 3 min
The Power of Customer Experience Mapping
I love customer experience maps as discovery tools, but maybe not for the reasons you think.
- Oct 12, 2023
- 1 min
Research Rumble #3: Quantitative Skills
We dig into quantitative skills - should everyone have them? Why or why not?
- Jul 14, 2023
- 1 min
Research Rumble #2: Personas
We look at the pros and cons of personas in UX and the ways we can use them more effectively.
- May 12, 2023
- 1 min
Research Rumble #1: Democratizing Research
In a rumble-style debate, members of the UXR Guild discuss the pros and cons of democratizing UX research.
- Jan 2, 2023
- 3 min
What Is UX? A Useful Venn Diagram
The one diagram Jess uses to keep balance as a UX practitioner - and 5 steps to move towards balance.
- Nov 4, 2022
- 1 min
Seattle UX Happy Hour Workshop
While in Seattle, Jess met up with the UX Happy Hour group to test out the accessibility workshop they presented at SIC 2022.
- Sep 1, 2022
- 3 min
Accessibility Is a UX and Design Responsibility
Video and resources of Jess's accessibility talk for WomenTech Global Conference.
- Oct 26, 2021
- 5 min
To Be Good at UX, Study More Than UX
A suggested curriculum that Jess wishes they had for a career in UX.
- Jun 28, 2021
- 4 min
UX + Design + Problem Solving Podcasts NOT Hosted By White Guys
Jess shares a list of podcasts by Black, Latinx, LGBTQ+, and female UXers, designers, and problem solvers.
- Jun 18, 2021
- 1 min
UX in Music? It's a Thing!
Jess talks UX with conductors and composers - we explore how UX research can help orchestras connect with their audiences.
- Oct 28, 2020
- 2 min
Revamping a Software Product for Commercial Real Estate
Solving a multi-team software problem (and communication problem!) for a national commercial real estate company.
- Oct 23, 2020
- 3 min
Design & Research in Agile
Exploring how to fit design and user research into an agile development cycle - without breaking anything!
- Oct 22, 2020
- 5 min
Rebuilding Telecom Sales Software to Work for Everyone
Taking a sales team from dejected to ecstatic with an intuitive software rebuild
- Oct 22, 2020
- 3 min
Building a Multi-Pathed Insurance Quoting Software
Rebuilding a legacy order entry system for a call center.
- Oct 8, 2020
- 3 min
Standardizing User Research
Jess explores the benefits of creating consistent user research artifacts.
- Oct 2, 2020
- 3 min
User Research: A Process Overview
An outline of a simple process for determining scope and methods of a user research project.
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