Whose job is it to share the benefits and insights of a UXR team?

We dig in on the practice of hiring for expertise.

Jess's approach to UX audits, and how they're different from heuristic analysis.

We explore AI as a tool in user research tasks - helpful or harmful?

I love customer experience maps as discovery tools, but maybe not for the reasons you think.

We dig into quantitative skills - should everyone have them? Why or why not?

A full five-day recap of the speakers we heard, the festival themes, and the insights we gleaned.

We look at the pros and cons of personas in UX and the ways we can use them more effectively.

I joined the SoDA Series Live and Adobe to talk about strategy at Struck, equitable design, and measuring success.

Jess talks with Doug Zanger from Indie News Agency about getting ready for the Cannes Festival.

In a rumble-style debate, members of the UXR Guild discuss the pros and cons of democratizing UX research.

Jess has been invited to speak at Cannes 2023, leading a workshop on accessibility in the creative process.

This is not a sore loser post. This is a wake up call.

The one diagram Jess uses to keep balance as a UX practitioner - and 5 steps to move towards balance.

We learn more about a person by the books they reread, so here are Jess's.

While in Seattle, Jess met up with the UX Happy Hour group to test out the accessibility workshop they presented at SIC 2022.

Jess spoke at the 2022 Seattle Interactive Conference on why accessibility is a UX and design responsibility.

Video and resources of Jess's accessibility talk for WomenTech Global Conference.

A suggested curriculum that Jess wishes they had for a career in UX.

Jess shares a list of podcasts by Black, Latinx, LGBTQ+, and female UXers, designers, and problem solvers.