TO COLLABORATE
WITH CONSCIENTIOUS,
HEART-DRIVEN FOLKS
WHO ARE CREATING
MEANING & COMMUNITY
IN THE WORLD.
I offer
Research
& Evaluation
Process, Structure,
& Best Practices
Customer Experience Strategies
UX Team Building
& Scaling
Organizational Alignment
Community
I believe we are all connected, and I know we are stronger when we lean on each other. Meet my people -- these are the bright, committed, inspiring folks I am lucky to call co-creators and friends. They've each contributed to this website in some way, too. Contact me about hiring several of us!
Nice to meet y'all
I was raised in the South, so cornbread and whiskey run in my blood.
I started my career as a copywriter in an agency, and quickly learned that I was a systems thinker. I moved into content strategy (taking all those little pieces of copy and making them into a bigger, cohesive system) and then naturally side-stepped into UX (what do real people need, and are we providing it for them?).
I have started three UX teams, a Strategy team, and have scaled or grown every team I've been on. My favorite projects are still the big, messy, old software systems that internal users hate and customers can feel through the phone lines.
This wild, incredible Planet is what nourishes my soul - I am always thinking about digging in my garden, cities to visit next, beekeeping, weekend adventures, my reading list.
I'm currently based in Salt Lake City, Utah, but that won't stop me from taking on exciting projects elsewhere.
Photo by Milan Reed