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Research Rumble #4: AI in UX

This was our best-attended Rumble yet! We knew AI was a hot topic, but didn't realize so many UXRs were wanting to think through how AI might work in user research. Danielle and I discussed the pros and cons of using generative chatbots in user research tasks, and then the group broke out into small rooms to talk further. I was a presenter, and I still learned a lot in this webinar!


Through the UXR Guild, Danielle Green and I created Research Rumbles as a forum for authentic discussion of UX research practices. The group will address a new topic each month. We will cover the most divisive or controversial issues in UXR. Folks are asked to stay open, get curious, and try on new ways of thinking, ala Brené Brown’s rumble style.

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