Oct 28, 20202 minUser Research in Commercial Real EstateSolving a multi-team software problem (and communication problem!) for a national commercial real estate company.
Oct 23, 20203 minDesign & Research in AgileExploring how to fit design and user research into an agile development cycle - without breaking anything!
Oct 22, 20205 minListening to Telecom ComplaintsTaking a sales team from dejected to ecstatic with an intuitive software rebuild
Sep 24, 20203 minDone Is Better than PerfectJess looks at the idea of perfect or finished and offers a different approach to completing projects.
Sep 15, 20204 minMaking Friends with "Why"Jess explores curiosity and beginner's mindset as essential tools for researchers.