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A Framework for UX Audits
Jess's approach to UX audits, and how they're different from heuristic analysis.
Jan 12, 20244 min read


A Conversation on Strategy & Equitable Design
I joined the SoDA Series Live and Adobe to talk about strategy at Struck, equitable design, and measuring success.
Jun 29, 20231 min read


Prepping for Cannes 2023 with Indie News Agency
Jess talks with Doug Zanger from Indie News Agency about getting ready for the Cannes Festival.
Jun 9, 20231 min read


Cannes Lions International Festival of Creativity 2023
Jess has been invited to speak at Cannes 2023, leading a workshop on accessibility in the creative process.
Apr 11, 20231 min read


What Is UX? A Useful Venn Diagram
The one diagram Jess uses to keep balance as a UX practitioner - and 5 steps to move towards balance.
Jan 2, 20233 min read


Seattle Interactive Conference 2022
Jess spoke at the 2022 Seattle Interactive Conference on why accessibility is a UX and design responsibility.
Nov 1, 20221 min read


To Be Good at UX, Study More Than UX
A suggested curriculum that Jess wishes they had for a career in UX.
Oct 26, 20215 min read


Standardizing User Research
Jess explores the benefits of creating consistent user research artifacts.
Oct 8, 20203 min read


User Research: A Process Overview
An outline of a simple process for determining scope and methods of a user research project.
Oct 2, 20203 min read


Which Thing Should We Do First?
A variation on the prioritization matrix with clarifying questions to empower teams.
Sep 28, 20203 min read


Done Is Better than Perfect
Jess looks at the idea of perfect or finished and offers a different approach to completing projects.
Sep 24, 20203 min read


Quick Guide to Stakeholder Interviews
7 simple tips to make sure stakeholder interviews go smoothly.
Sep 16, 20203 min read


Making Friends with "Why"
Jess explores curiosity and beginner's mindset as essential tools for researchers.
Sep 15, 20204 min read


A Guide to UXR Portfolios
When you don't have polished mocks to show, your portfolio IS the portfolio.
Apr 17, 20205 min read


How to Find, Buy, and Launch a KMS, Part 2
Jess walks through steps to implement and onboard teams to a new enterprise software.
Sep 1, 20175 min read


How to Find, Buy, and Launch a KMS, Part 1
Jess lays out a case study for finding an enterprise software for the marketing team.
Aug 3, 20175 min read


Death to Cold Calls: Selling in a Digital World
Jess shares modern sales best practices for reaching a younger generation of decision makers.
May 15, 20175 min read


Content Maintenance Is the New Brainstorm
Jess demonstrates how content maintenance practices provide more ideas than brainstorms.
Nov 24, 20153 min read


Why I Am a Content Strategist
Jess talks about skills they've picked up along their career path.
Aug 4, 20155 min read


Quit Shoving!
Jess looks at paths, conversion funnels, and websites through a UX lens.
Jul 6, 20157 min read
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