A Framework for UX Audits
Jess's approach to UX audits, and how they're different from heuristic analysis.
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- Jun 29, 2023
- 1 min
A Conversation on Strategy & Equitable Design
I joined the SoDA Series Live and Adobe to talk about strategy at Struck, equitable design, and measuring success.
- Jun 9, 2023
- 1 min
Prepping for Cannes 2023 with Indie News Agency
Jess talks with Doug Zanger from Indie News Agency about getting ready for the Cannes Festival.
- Apr 11, 2023
- 1 min
Cannes Lions International Festival of Creativity 2023
Jess has been invited to speak at Cannes 2023, leading a workshop on accessibility in the creative process.
- Jan 2, 2023
- 3 min
What Is UX? A Useful Venn Diagram
The one diagram Jess uses to keep balance as a UX practitioner - and 5 steps to move towards balance.
- Nov 1, 2022
- 1 min
Seattle Interactive Conference 2022
Jess spoke at the 2022 Seattle Interactive Conference on why accessibility is a UX and design responsibility.
- Oct 26, 2021
- 5 min
To Be Good at UX, Study More Than UX
A suggested curriculum that Jess wishes they had for a career in UX.
- Oct 8, 2020
- 3 min
Standardizing User Research
Jess explores the benefits of creating consistent user research artifacts.
- Oct 2, 2020
- 3 min
User Research: A Process Overview
An outline of a simple process for determining scope and methods of a user research project.
- Sep 28, 2020
- 3 min
Which Thing Should We Do First?
A variation on the prioritization matrix with clarifying questions to empower teams.
- Sep 24, 2020
- 3 min
Done Is Better than Perfect
Jess looks at the idea of perfect or finished and offers a different approach to completing projects.
- Sep 16, 2020
- 3 min
Quick Guide to Stakeholder Interviews
7 simple tips to make sure stakeholder interviews go smoothly.
- Sep 15, 2020
- 4 min
Making Friends with "Why"
Jess explores curiosity and beginner's mindset as essential tools for researchers.
- Apr 17, 2020
- 5 min
A Guide to UXR Portfolios
When you don't have polished mocks to show, your portfolio IS the portfolio.
- Sep 1, 2017
- 5 min
How to Find, Buy, and Launch a KMS, Part 2
Jess walks through steps to implement and onboard teams to a new enterprise software.
- Aug 3, 2017
- 5 min
How to Find, Buy, and Launch a KMS, Part 1
Jess lays out a case study for finding an enterprise software for the marketing team.
- May 15, 2017
- 5 min
Death to Cold Calls: Selling in a Digital World
Jess shares modern sales best practices for reaching a younger generation of decision makers.
- Nov 24, 2015
- 3 min
Content Maintenance Is the New Brainstorm
Jess demonstrates how content maintenance practices provide more ideas than brainstorms.
- Aug 4, 2015
- 5 min
Why I Am a Content Strategist
Jess talks about skills they've picked up along their career path.
- Jul 6, 2015
- 7 min
Quit Shoving!
Jess looks at paths, conversion funnels, and websites through a UX lens.
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