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TO COLLABORATE
WITH 
CONSCIENTIOUS,
HEART-DRIVEN FOLKS
WHO ARE CREATING
MEANING & COMMUNITY

IN THE WORLD.

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I offer

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Research
& Evaluation

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Process, Structure,

& Best Practices

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Customer Experience Strategies
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UX Team Building
& Scaling
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Organizational Alignment

For Companies
& UX Managers

Find out how I can help improve your current customer experience or level up your UX team.

For Individuals
& UX Peers

I offer custom coaching options, knowledge-sharing calls, and more to the UX community.

Community

I believe we are all connected, and I know we are stronger when we lean on each other. Meet my people -- these are the bright, committed, inspiring folks I am lucky to call co-creators and friends. They've each contributed to this website in some way, too. Contact me about hiring several of us!

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Beth Lopez

Creative Director, Content Strategist, and Copywriter Extraordinaire

  • LinkedIn Beth Lopez
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Danielle Green

Insightful Quantitative Researcher & Professor

  • LinkedIn - Danielle Green
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Kendra Black

Badass Designer for
Purpose-Driven Businesses

  • LinkedIn Kendra Black
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Jenna Sandberg

Gutsy QA & Dev Specialist

  • LinkedIn - Jenna Sandberg
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Milan Reed

Savvy Video Producer & SEO Specialist

  • LinkedIn Milan Reed
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Memberships
UXr Guild Independent Researchers

Nice to meet y'all

I was raised in the South, so cornbread and whiskey run in my blood.

I started my career as a copywriter in an agency, and quickly learned that I was a systems thinker. I moved into content strategy (taking all those little pieces of copy and making them into a bigger, cohesive system) and then naturally side-stepped into UX (what do real people need, and are we providing it for them?).

 

I have started three UX teams, a Strategy team, and have scaled or grown every team I've been on. My favorite projects are still the big, messy, old software systems that internal users hate and customers can feel through the phone lines.


This wild, incredible Planet is what nourishes my soul - I am always thinking about digging in my garden, cities to visit next, beekeeping, weekend adventures, my reading list.

I'm currently based in Salt Lake City, Utah, but that won't stop me from taking on exciting projects elsewhere.

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Photo by Milan Reed

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